Charity

Driving costs down to fund technology change, we work closely with charities and not-for-profit organisations to build solutions that provide access to best-in-class technology while delivering value, keeping control of costs, and improving customer service.

We deliver UC solutions that help teams collaborate effectively, contact centres to support both fundraising initiatives and delivery of charity objectives, and data networks to connect multiple sites, helping teams to work together and reduce cost.

Driving change with innovation

“We were extremely pleased with the level of service, commitment, and professionalism provided by Maintel to ensure the project was delivered on time and to budget. Feedback from our users has been excellent and is helping Christian Aid drive forward new digital ways of working”

John Milsom, CTO, Christian Aid

Keeping charities on the front foot

We’ve implemented effective communication solutions across more than 3,000 sites with over 25,000 end points, helping charities and other organisations to:

  • Gain affordable access to innovative technology
  • Bring systems and process up-to-date
  • Deliver significant cost savings and keep operational costs as low as possible
  • Provide efficient, multi-channel customer service at all times
  • Ensure donations and transactions are seamless, every time
  • Become more agile to respond to government funding changes

What’s more, our portfolio of bespoke managed services means that we take the hassle out of supporting and managing your communications infrastructure, leaving you to focus on what really matters. 

Secure, cost effective solutions

Whether creating a single point of contact for customer support, implementing multi-channel contact centre technology, delivering resilient networks or streamlining voice, data and mobile services, we help keep your teams connected in the most secure and cost effective way possible. Our industry-leading security solutions also ensure vulnerable client data is protected at all times. 

Read our Case-Study with Christian Aid

“Maintel were selected from a strong field of mobile providers due to their strong market position, depth of knowledge and track record of successful mobile deployments – their commitment to ensuring a smooth cutover and attention to detail was second to none!”

John Milsom, CTO, Christian Aid

Contact Us

Our expert team is readily available to help with any questions you may have.