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Press Releases
Research reveals that Brits prefer to speak to businesses on Zoom rather than with their parents
Zoom may be seen as an increasingly popular platform, but Brits would still rather keep personal interactions with family and friends to their mobile phone and WhatsApp applications, according to research from Maintel, a specialist in communications technology.
Maintel Launches Secure Homeworker For Remote Working
Maintel’s Secure Homeworker combines Cisco’s SD-WAN technology, cloud security services and Maintel’s service wrap to bring the applications, tools and experience usually only available in the office to the individual employee’s home.
Lockdown brits shun the work suit tie and fail to hide messy rooms on virtual work meetings
Remote working could spell the end for formal office wear, new research suggests. Two-thirds (67.2%) of Brits admit they do not change clothes to look smarter ahead of work video calls, according to new research from Cloud and Managed Services provider Maintel.
Left on hold – Two-thirds of Brits frustrated at long customer service waiting times, Maintel research reveals
The research of 2,000 Brits was conducted during lockdown and explored people’s experiences with customer services teams and contact centres – how they would prefer to get in touch.
Maintel launches Callmedia CX Now – ushering in the cloud-based contact centre of the future
Callmedia CX Now software integrates seamlessly into existing back-office processes and systems, and significantly improves contact centre productivity and cost to serve.
Avon Calling: AVON Worldwide Deploys the Maintel ICON Cloud Telephony platform across EMEA
London, UK – 11 AUGUST 2020 – Maintel has deployed an EMEA-wide cloud telephony system for AVON Worldwide, one of the world’s leading direct sellers.
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